About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems and because of this, the status information is also relevant for Online Services for Agents (beta). For more information visit Getting started with the dashboard

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

BAS agent public beta ends

Public beta testing for BAS agents has ended. Online services for agents will be the primary service from now on. Beta testing continues for tax agents.


All Systems Operational
Portal login services ? Operational
Activity statements ? Operational
Client communication list ? Operational
On-demand reports ? Operational
Client accounts ? Operational
Mail messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Quarterly major system release Jun 21, 23:30 - Jun 24, 06:30 AEST
11.30pm AEST Friday 21 June 2019 to 7.00am AEST Monday 24 June 2019
Posted on Apr 3, 09:11 AEDT
Monthly system maintenance Aug 3, 22:00 - Aug 4, 10:00 AEST
10.00pm AEST Saturday 3 August 2019 to 10.00am AEST Sunday 4 August 2019
Posted on Feb 11, 08:28 AEDT
Monthly system maintenance Sep 7, 22:00 - Sep 8, 10:00 AEST
10.00pm AEST Saturday 7 September 2019 to 10.00am AEST Sunday 8 September 2019
Posted on Feb 11, 08:45 AEDT
Quarterly major system release Sep 13, 23:30 - Sep 16, 06:30 AEST
11.30pm AEST Friday 13 September 2019 to 7.00am AEST Monday 16 September 2019
Posted on Jun 3, 09:50 AEST
Monthly system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
10.00pm AEST Saturday 5 October 2019 to 10.00am AEDT Sunday 6 October 2019
Posted on Feb 11, 08:46 AEDT
Monthly system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
10.00pm AEDT Saturday 2 November 2019 to 10.00am AEDT Sunday 3 November 2019
Posted on Feb 14, 11:45 AEDT
Monthly system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
10.00pm AEDT Saturday 7 December 2019 to 10.00am AEDT Sunday 8 December 2019
Posted on Feb 14, 11:46 AEDT
BAS Agent Portal Response Time
Fetching
BAS Agent Portal Availability
Fetching
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Resolved - This incident has been resolved.
Jun 5, 07:33 AEST
Update - We are continuing to monitor for any further issues.
Jun 4, 21:56 AEST
Monitoring - We have restored services and will continue to monitor performance of the BAS Agent Portal throughout the night,
Jun 4, 21:55 AEST
Update - The BAS Agent Portal remains unavailable. Restoration work has identified that services are unlikely to be returned today (June 4). We will provide further updates on progress here and via our subscriber email and SMS alert services. We apologise for any inconvenience caused.
Jun 4, 21:00 AEST
Update - The BAS Agent Portal remains unavailable. We are actively restoring services as a priority and this work is ongoing. We apologise for any inconvenience caused.
Jun 4, 12:07 AEST
Identified - The BAS Agent portal is currently unavailable. We have identified the problem and are working on restoring this service as soon as possible.
Jun 4, 09:07 AEST
Investigating - The BAS Agent portal is currently unavailable. We are working on restoring this service as soon as possible.
Jun 4, 06:28 AEST