About the dashboard

The dashboard tells you at a glance whether the portal is functioning normally or is experiencing problems. This is data sourced directly from ATO monitoring systems and because of this, the status information is also relevant for Online Services for Agents (beta). For more information visit Getting started with the dashboard

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page

Current system status

All Systems Operational
Portal login services ? Operational
Activity statements ? Operational
Client communication list ? Operational
On-demand reports ? Operational
Client accounts ? Operational
Mail messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly system maintenance May 4, 21:00 - May 5, 09:00 AEST
9.00pm AEST Saturday 4 May 2019 to 9.00am AEST Sunday 5 May 2019
Posted on Jan 23, 10:13 AEDT
Monthly system maintenance Jun 1, 21:00 - Jun 2, 09:00 AEST
9.00pm AEST Saturday 1 June 2019 to 9.00am AEST Sunday 2 June 2019
Posted on Jan 23, 10:23 AEDT
Quarterly major system release Jun 21, 23:30 - Jun 24, 06:30 AEST
11.30pm AEST Friday 21 June 2019 to 7.00am AEST Monday 24 June 2019
Posted on Apr 3, 09:11 AEDT
Monthly system maintenance Aug 3, 22:00 - Aug 4, 10:00 AEST
10.00pm AEST Saturday 3 August 2019 to 10.00am AEST Sunday 4 August 2019
Posted on Feb 11, 08:28 AEDT
Monthly system maintenance Sep 7, 22:00 - Sep 8, 10:00 AEST
10.00pm AEST Saturday 7 September 2019 to 10.00am AEST Sunday 8 September 20
Posted on Feb 11, 08:45 AEDT
Monthly system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
10.00pm AEST Saturday 5 October 2019 to 10.00am AEDT Sunday 6 October 2019
Posted on Feb 11, 08:46 AEDT
Monthly system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
10.00pm AEDT Saturday 2 November 2019 to 10.00am AEDT Sunday 3 November 2019
Posted on Feb 14, 11:45 AEDT
Monthly system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
10.00pm AEDT Saturday 7 December 2019 to 10.00am AEDT Sunday 8 December 2019
Posted on Feb 14, 11:46 AEDT
BAS Agent Portal Response Time
Fetching
BAS Agent Portal Availability
Fetching
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Resolved - This incident has been resolved.
Apr 15, 18:11 AEST
Monitoring - A fix has been implemented and we will be monitoring the service overnight.
Apr 15, 18:08 AEST
Investigating - The portals are experiencing intermittent slowness in response times that may cause problems when accessing a number of functions. We are aware of the problem and are working to restore services as soon as possible.
Apr 15, 16:26 AEST
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.